Privacy Policy

This Privacy Policy explains how our AI assistant bot ("we," "our," or "us") collects, uses, and shares personal data to help users with digital tasks. By using our services, you agree to the collection and use of information in accordance with this policy.

Introduction and Purpose

Our AI assistant bot is designed to assist users with various digital tasks. This policy is intended to inform you about how we collect, process, and protect your personal data, as well as your rights regarding this information.

Types of Data Collected

We may collect the following types of data:

• Personal Information: Name, email address, phone number, and other contact details. This is the only data we store, encrypted in rest and in transit in order to connect back to you.
• Interaction Data: Chat and voice interactions with the AI assistant, usage patterns, task-related data, and feedback. We do not store a copy of the data we access by connecting your accounts
• Device Information: IP address, browser type, operating system, device type, and location (if enabled).
• Cookies: Cookies and tracking technologies used to enhance the user experience and remember preferences.

Purpose of Data Collection

The data we collect is used to:

• Provide personalized services and responses from the AI assistant, using own data analysis models
• Improve the accuracy and functionality of the AI bot. We don't store it, but run various A/B tests with the data.
• Analyze usage patterns to enhance user experience.
• Provide customer support and troubleshoot issues.
• Comply with legal obligations.

The data we collect will never be used for the following purposes:

• Training, developing, or enhancing any large language models (LLMs), artificial intelligence (AI), or machine learning (ML) systems.
• Sharing, selling, or deriving financial benefits from providing your data to third parties.

Connecting your Google Account:

• We utilize the Google Workspace API to analyze your data. However, this data is never used for training, developing, or enhancing any large language models (LLMs), artificial intelligence (AI), or machine learning (ML) systems.
• No copies of your data are stored. Your data is processed solely for the purpose of assisting with specific tasks within the assistant's functionality and only during active data processing pipelines.

Legal Basis for Data Processing

We process your data based on the following legal grounds:

• Consent: We may process your personal data when you have given your explicit consent.
• Legitimate Interests: To provide, improve, and support our services.
• Compliance with Legal Obligations: To fulfill regulatory or legal requirements.

Data Storage and Retention

Your data is securely stored on our servers or on third-party services that comply with data protection regulations. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After this period, your data will be deleted or anonymized.

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share data with the following:

• Service Providers: Trusted third-party vendors that help us with hosting, analytics, or processing tasks.
• Legal Requirements: If required by law or to protect our legal rights, we may share your data with government agencies or regulators.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

Read more about our Data Security practices.

User Rights

Under data protection laws, you have the following rights over your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request corrections to any inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data.
• Right to Restrict Processing: Ask us to suspend processing of your personal data.
• Right to Data Portability: Request your data in a machine-readable format to transfer to another service.
• Right to Object: Object to our processing of your personal data, including for marketing purposes.
• Right to Withdraw Consent: Withdraw your consent at any time, where applicable.

Contact Information

Email: privacy@actor.do

Address: 8180 Blach, Switzerland